You already have the answers. Pocket them.
Ask is a white-labelled assistant over your own institutional knowledge. Team members or customers get correct, sourced answers in seconds, on their mobile, without having to find a manager.
Northvale
- Ask a question
- Site manuals
- Safety & COSHH
- Handbook
- Training
- Dilute 1:40 with cold water. Never mix with bleach; it deactivates the enzymes.
- Ventilate the area and keep food surfaces covered.
- Rinse with potable water before surfaces are used again.
Your documents, answering for themselves
The information already exists inside your business, and it is already correct. It is sitting in a folder nobody opens. Ask is the layer that makes it reachable at the moment someone needs it.
- Who uses it
- Frontline and deskless workers. Often no company email, a personal or shared device, variable digital literacy, frequently not a native English speaker.
- What goes in
- The documents you already have: staff handbook, safety procedures, chemical and COSHH data, HR policies, service manuals, site specifications.
- What comes out
- A direct answer to the question asked, with a citation back to the source document, in the language the question was asked in.
- How they reach it
- A phone browser, or a QR code posted at the point of work. No app store, no corporate SSO, no company email address required.
- Whose name is on it
- Yours. Ask ships white-labelled as Ask [YourCompany]. A worker trusts their employer's system, not a vendor's.
How a rollout goes
Start with one document set and one group of people. The rest follows once it is earning its place.
Ingest
We collect what you have, prepare it properly for retrieval, and test it against the questions your team actually asks. This is the real work of a rollout, and we do it with you rather than handing you a portal.
Launch
Ask goes live under your name, on phones and behind QR posters at the point of work. Answers and citations are tuned before anyone relies on them, and rollout comes with posters, codes and an onboarding session.
Grow
What people ask, and what nobody could answer, accumulates as a by-product of ordinary use. Nobody is ever asked to enter data about their work on top of doing the work.
Document-heavy businesses with a deskless workforce
The common denominator is not the industry. It is that the information exists, is correct, and is unreachable. And that being wrong has a cost.
Multi-site services
"What chemical do I use here, what PPE do I need, and where is the cupboard?"
Field service
"How do I fix this model?" The difference between a first-time fix and a second visit.
Public and resident-facing
"Where is the current floor plan?" Not the one that went stale in a box by the door.
The rest of the rollout
Digital site manuals
A QR poster at the point of work replaces the paper folder nobody opens and nobody updates. The current version becomes the only version anyone can reach.
Document preparation
Collection, cleaning, ingestion and tuning, plus a standardised prep checklist so you know exactly what we need from you and when.
Training & achievements
A module builder with quizzes, tracking and certificates, plus an achievements hub for high-turnover teams. Bundled with the platform, never priced separately.
Adoption reporting
Active users, query volume, per-site breakdown, and the top questions nobody could answer, so you can see whether it is being used and what to fix next.
See it on a phone, not a dashboard.
Tell us the question your team asks most often, and we'll show you the answer coming back with its source attached.
Prefer email? sales@dutyauto.com